Account Setup

Registration: To start selling on ByMin, you must complete the registration process by providing accurate and up-to-date information about yourself and your business. This includes your contact details, business name, and any necessary legal documentation.

Verification: In order to ensure the authenticity of sellers on our platform, we may conduct verification checks. This may involve verifying your identity, business documents, and product information. We appreciate your cooperation in providing the required documentation promptly.

Product Listings:

Listing Creation: When creating product listings, it is crucial to provide comprehensive and accurate information. This includes detailed product descriptions, high-quality images, pricing, available variations, and any other relevant attributes. Clear and informative listings contribute to a positive customer experience.

Prohibited Items: Sellers must familiarize themselves with our Prohibited Items Policy and ensure that none of the listed items violate these guidelines. It is important to refrain from listing any items that are illegal, restricted, dangerous, or infringe upon intellectual property rights.

Intellectual Property: Respecting intellectual property rights is of utmost importance. Sellers must not infringe upon trademarks, copyrights, patents, or any other intellectual property owned by others. It is your responsibility to ensure that the products you list do not violate any intellectual property rights.

Product Availability: are expected to accurately represent the availability of their products on ByMin. It is important to update your listings promptly to reflect any changes in availability or stock levels. This helps avoid customer dissatisfaction and delays in order fulfillment.

Order Fulfillment:

Shipping and Handling: Timely and reliable shipping is essential to provide a positive shopping experience for customers. Sellers are responsible for ensuring that orders are shipped within the specified handling time. It is important to use appropriate packaging materials and provide accurate tracking information to customers.

Customer Service: a seller on ByMin, providing exceptional customer service is crucial. Promptly respond to customer inquiries, address any concerns or issues, and strive to resolve them in a satisfactory manner. Handling returns and refunds in accordance with our Refund and Return Policy is essential for maintaining customer satisfaction.

Seller Performance:

Performance Metrics: We monitor seller performance based on various metrics, including order defect rate, shipping time, and customer feedback. Maintaining a high level of performance is essential to ensure a positive buying experience. Sellers should consistently strive to improve their performance metrics.

Seller Rating: Buyers have the opportunity to rate and review sellers based on their experience. Positive ratings and reviews contribute to building trust and attracting more customers. Providing excellent service, delivering quality products, and resolving any issues promptly can help improve your seller rating.

Seller Fees and Payments:

Fees: ByMin charges sellers a commission fee on each sale made through the platform. It is important to review and understand the fee structure. Additional fees may apply for optional services such as premium listings or advertising. Familiarize yourself with the fee schedule to avoid any unexpected charges.

Payment Processing: for orders made on ByMin are processed securely through our payment gateway. Sellers will receive their earnings, minus applicable fees, within a specified payout period. Regularly review your payment statements to track your earnings and ensure accuracy.

Compliance with Laws and Regulations:

Legal Obligations: Sellers must comply with all applicable laws and regulations governing the sale and shipment of products. This includes but is not limited to consumer protection laws, tax obligations, and compliance with import/export regulations. It is your responsibility to stay informed about and adhere to the relevant laws and regulations.

Prohibited Activities: Engaging in any illegal or fraudulent activities on ByMin is strictly prohibited. This includes activities such as price manipulation, spamming, misleading advertising, or any other deceptive practices. We maintain a zero-tolerance policy towards such activities and reserve the right to take appropriate action.

Please note that this is a general overview of our Seller Policy. For comprehensive details and to ensure compliance, we strongly recommend reading the complete policy available on our website. By joining ByMin as a seller, you acknowledge that you have read, understood, and agreed to abide by this Seller Policy.